Frequently Asked Questions

People with sensitive, reactive, or allergy-prone skin who've tried "gentle" products that still caused burning, itching, or breakouts. If you're allergic to oats, soy, coconut, or fragrance, or if most lotions clog your pores, Gentlea is designed for you.

We're currently in formulation and testing. Early list members will be notified first when we have a launch date, and will receive exclusive founder pricing.

Gentlea is formulated as a body lotion, but it's non-comedogenic and gentle enough for occasional facial use — neck, décolletage, or anywhere your skin needs it. If your skin is highly reactive, patch-test on a small area first.

The first release will be 16.9 fl oz (500 mL) with a pump dispenser — the same size as the lotion that inspired it.

If Gentlea doesn't work for your skin, we'll refund you. Period. This product exists because I needed it — I'm not going to sell something that doesn't help people like us.

That's the goal. Right now the focus is getting one product right — a lightweight body lotion that actually works for reactive skin. If that succeeds, we'll expand carefully from there.

Fair question. I'm unemployed, funding this with my own savings, and I've been exactly where you are — burned by products that promised "gentle" and didn't deliver. This isn't a cash grab. It's a solution I need to exist. Join the list, and if it doesn't launch, you'll know why — I'll be transparent about it.

Yes. Email debra@gentleabrands.com and I'll respond personally.